Forum Discussion

Trolin's avatar
7 months ago

Bank reconciliation

Hi, I had previously bank reconciliationed 1/7/22 - 30/6/23 however I had to make changes to some items and ended up going back through and deleting every bank rec for this period.

 

Now the last bank rec on 30/6/22 balance is correct but when i tick everything in MYOB to my bank statement it shows there is a $12,900.95 out of balance. I have numerously ensured the amounts are correct and all payments/credits are in with no success. I had to do a manual credit for the $12,900.95 and put to unallocated account to sort out later.

 

I was then able to balance all the way through to the 31/1/23. All my transactions are entered up to the 30/6/23 but once i get to Feb 23 not all the items are there to reconcile. Please help

 

  • Hi Trolin,

     

    Thank you for your post, and welcome to the Community Forum!

     

    There are a couple of reasons why transactions might not appear in the reconcile accounts window. I would recommend first checking to see if these transactions are going to the right account. Navigate to Find transactions to open the transactions in question and then click to see if the transactions have gone to the right account. If all is correct, I would recommend doing a future-dated reconciliation. Open Banking >> Reconcile Accounts >> Choose Account.

    • Input Bank Statement Date: 31/12/9998
    • Copy the calculated statement balance to the closing statement balance form box.
    • Click Reconcile.
    • Undo reconciliation.

    Following these steps would show any missing transactions inside the reconcile accounts window. 

     

    Feel free to create a new post again if you need help in the future.

     

    Cheers,

    Princess

  • Hi Trolin,

     

    Thank you for your post, and welcome to the Community Forum!

     

    There are a couple of reasons why transactions might not appear in the reconcile accounts window. I would recommend first checking to see if these transactions are going to the right account. Navigate to Find transactions to open the transactions in question and then click to see if the transactions have gone to the right account. If all is correct, I would recommend doing a future-dated reconciliation. Open Banking >> Reconcile Accounts >> Choose Account.

    • Input Bank Statement Date: 31/12/9998
    • Copy the calculated statement balance to the closing statement balance form box.
    • Click Reconcile.
    • Undo reconciliation.

    Following these steps would show any missing transactions inside the reconcile accounts window. 

     

    Feel free to create a new post again if you need help in the future.

     

    Cheers,

    Princess

    • trpgroup's avatar
      trpgroup
      Experienced Cover User

      Hello, My reconcilation was out of balance so I went to undo previous recs. Now when I go back and reconcile what balance weeks ago, the Last Reconciled balance is different and I am out by $785.95. But I dont have any transactions for this amount. I went back to when I last reconciled and ticked everything off and still the calculating closing balance is wrong. Help please. Thank you

    • trpgroup's avatar
      trpgroup
      Experienced Cover User

      My reconciliation is out of balance $785.95 but no transactions for this and I have ticked all transactions off but still out of balance. I then go and undo previous reconciliations and they now are out of balance too by this amount but they previously reconciled. please help. Thank you. I have done the steps to future date the rec and then undo but still showing out of balance this amount. MYOB Essentials.

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator

        Hi trpgroup ,

         

        I'm sorry to hear you're experience with your reconciliation issue. If the problem persists even after following the steps you've given in this thread, I suggest seeking assistance from our virtual assistant MOCA at myob.com/help. MOCA is designed to provide immediate help. If MOCA is unable to assist, you will be guided to our live chat for further help.

         

        In the meantime, if you require assistance with any other issues, please feel free to create a new thread.

         

        Thanks,
        Genreve