Forum Discussion

zero77's avatar
zero77
Experienced User
9 months ago

Bank rule issue

Hi there,   When I enter two numbers in bank rule, there is always an error message.    Once I delete the 2nd one, it's working.   Can anyone help me on this please?    Thank you    
  • Princess_R's avatar
    Princess_R
    9 months ago

    Hi zero77,

     

    Thanks for reaching out and for your patience with the delayed response.

     

    In this situation, I recommend creating a new condition and entering the amount. It would also be best to use the description field.

     

     

    Please feel free to reach out if you need further help.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess

zero77's avatar
zero77
Experienced User

I believe this restriction was imposed after the upgrade. 

 

When I was using MYOB Essential, there was no such setting. 

 

i.e, the screenshot was created before the upgrade, when I want to make it inactive, it shows the same message as the one I sent in the first post. 

 

 

Princess_R's avatar
Princess_R
MYOB Moderator
9 months ago

Hi zero77,

 

Thanks for reaching out and for your patience with the delayed response.

 

In this situation, I recommend creating a new condition and entering the amount. It would also be best to use the description field.

 

 

Please feel free to reach out if you need further help.

 

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

 

Cheers,

Princess

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.