Forum Discussion

TinyBusinessGuy's avatar
TinyBusinessGuy
2 years ago

Cannot Match Electronic Payment in Bank

Hello,   As title says. In bank feeds, I cannot find the corresponding transaction under "Match Transaction" when trying to allocate the entry to my electronic payment. I'll list what I'm doing.  ...
  • SamaraM's avatar
    SamaraM
    2 years ago

    Hi TinyBusinessGuy 


    Welcome to the Community Forum. Can you check if the bank account that you have selected under Prepare electronic payment is the same bank account number that you are reconciling through Bank feeds?

     

    If it all matches up, would you be able to reply with a screenshot of both windows so I can reproduce the situation on my end?


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

SamaraM's avatar
SamaraM
Former Staff
2 years ago

Hi TinyBusinessGuy 


Welcome to the Community Forum. Can you check if the bank account that you have selected under Prepare electronic payment is the same bank account number that you are reconciling through Bank feeds?

 

If it all matches up, would you be able to reply with a screenshot of both windows so I can reproduce the situation on my end?


If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • TinyBusinessGuy's avatar
    TinyBusinessGuy
    2 years ago

    Hi SamaraM,

     

    The problem seems to be fixed now. I'll mark your solution as fixed and reply here again if the problem pops up again.

     

    Thanks,

    TinyBusinessGuy

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