Forum Discussion

Lismah's avatar
3 years ago

Edit Bank account and opening balance

When I'm trying to edit the account name and add the opening balance I am getting the message "Please try again or refresh the browser". 

I do have some success with editing account names and adding the opening balance for most clients, but am not have success and getting the above message for some clients. 

What do I need to check to have success for all clients.   

  • Hi Lismah 

     

    Can you try entering the  Opening balance figure using the accounts list and not through the individual account for those clients and confirm if you're still getting the same error? 

  • Hi Lismah 

     

    Can you try entering the  Opening balance figure using the accounts list and not through the individual account for those clients and confirm if you're still getting the same error? 

    • Thankyou Komal I can now edit the bank account details and add the opening balance.