Forum Discussion

Vikki1's avatar
Vikki1
Experienced User
9 months ago

Help/Contact MYOB

Hi   Does anyone know how I can contact a human at MYOB to get some answers about errors on a bank rule?   thanks  
  • Genreve_S's avatar
    Genreve_S
    8 months ago

    Hi Vikki1, 

     

    Thank you for your prompt response and for providing the screenshot. It's been very helpful in understanding the issue you're facing.

     

    From what I can gather, the error message in the screenshot suggests that there might be extra space characters in some of the text boxes. A good step to resolve this would be to clear out and retype the characters in each box, ensuring there are no extra characters or spaces.

     

    Please let us know how this goes. We're here to provide further assistance if needed.

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks,
    Genreve

     

ktcmachinery's avatar
ktcmachinery
5 months ago

Hi I also would like to know how to contact someone at MYOB.  As trying to file GST online but when I go to period end there is nothing in drop down. I am on 2 month and last time I filed it was for end of March and I am trying to do up to end of May.  

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