Forum Discussion

Daer's avatar
Daer
Contributing User
2 years ago

Imported Bank Feed won't let me delete it

We recently changed bank accounts, and when we received the initial feed the first week's transactions weren't present, so I imported the transactions.   These missing transactions have since appea...
  • Daer's avatar
    Daer
    2 years ago

    I tried again to delete the bank feed and it worked :) Thank you for all of your help!

Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi Daer, 

 

Sorry for the delayed response and thank you for your patience. 

 

We followed up on the issue with a specialist. We can't find any corruption in the file. May I get you to make sure to unallocated or unmatched all transaction that are included in the QIF file? This is likely the reason for the failed deletion.

 

We look forward to your update.

 

Regards,
Earl

 

Daer's avatar
Daer
Contributing User
2 years ago

I tried again to delete the bank feed and it worked :) Thank you for all of your help!

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi Daer,

    Thank you for informing us that your issue has been successfully resolved. If you have any more questions or need further assistance in the future, please don't hesitate to reach out, and we'll be here to help.

    Regards,
    Earl

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