11 months ago
MYOB Business “upgrade”
"Upgrade" is a joke! I have been trying to get bank feeds sorted for 10 days now. Duplicate transactions still visible, I cannot select a credit card to pay an invoice, I can't now import a bank ...
Hi,
I have had several conversations with Support over the last 2 and a half weeks and some of the issues have been resolved. I was told someone would ring me back on Friday but no one has called.
I am still unable to pay bills from a credit card and still have a lot of duplicate bank transactions.
Thanks
Hi PaulaS28,
Thanks for your response.
I'm sorry to hear about your experience with support. May I get you to describe the issue with processing the payment via credit card and may I know which screen the duplicate bank transactions are found on? Any screenshots and information about these issues would be much appreciated.
We look forward to your response.
Thanks,
Genreve
I have received a call back and the issues are being resolved.
Thank you