Forum Discussion

Gillian5's avatar
Gillian5
Contributing User
6 months ago

Removing unallocated bank feed transactions in MYOB Business

Hello   I have a unallocated transaction that I'd like to delete from my bank feed.  The account is reconciled and up to date, there's just a stray transaction still sitting on the unallocated list...
Princess_R's avatar
Princess_R
MYOB Moderator
6 months ago

Hi Gillian5,

 

Thank you for reaching out.

 

I understand your need to remove an unallocated transaction from your bank feed in MYOB Business. Usually, these unallocated transactions are from imported bank statements. But if you've already reconciled your transactions, deleting the imported statement might not be an option. So, we might need to manually remove the bank transaction within a certain date range. Just a heads up! We can only remove all transactions for a specific date range, not individual ones.

 

To proceed with this option, we require some details from you. Could you please provide the following information via private message?

  • Serial number
  • Details of the bank account where the feeds have been received
  • The date range within which you wish to have the transactions removed.

Alternatively, you may opt to submit a support request via My Account, including the necessary details. Don't worry; our team will get back to you quickly to help sort this out.

 

I look forward to your response.

 

Cheers,

Princess

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