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TrudiMBBSH's avatar
TrudiMBBSH
Trusted Cover User
2 years ago

Unallocated Transacti

I have an outstanding invoice in my Purchases list for some $60,000.   I paid the first instalment on 15 June by cheque, when it appeared on my Bank Feed I was able to allocate it in the normal man...
  • Genreve_S's avatar
    Genreve_S
    2 years ago

    Hi TrudiMBBSH, 

     

    Thanks for posting. 

     

    I'm glad you were able to find a solution to your problem. 

     

    Generally, the bank feed only automatically matches if the corresponding transaction is the same date and amount. Also, there is a possibility that the transaction we are trying to match with the bank feed was already reconciled or marked check under the reconcile accounts window. If this is the case this would not show up under the bank feed window. 

     

    Regardless, I'm happy you were able to resolve the issue. If you have any other concerns or questions, feel free to post again in the forum. 

     

    Cheers, 
    Genreve

TrudiMBBSH's avatar
TrudiMBBSH
Trusted Cover User

Mmmm, I fixed the problem by deleting the payment recorded manually when I wrote the cheque and then allocated the transaction on the bank feed to the payment of the invoice.

 

I am not sure if this was because of the payment being recorded in July but not turning up on Bank Feeds until August?

 

Possibly, but I have fixed the problem and the invoice correctly shows the 3rd instalment outstanding.

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi TrudiMBBSH, 

 

Thanks for posting. 

 

I'm glad you were able to find a solution to your problem. 

 

Generally, the bank feed only automatically matches if the corresponding transaction is the same date and amount. Also, there is a possibility that the transaction we are trying to match with the bank feed was already reconciled or marked check under the reconcile accounts window. If this is the case this would not show up under the bank feed window. 

 

Regardless, I'm happy you were able to resolve the issue. If you have any other concerns or questions, feel free to post again in the forum. 

 

Cheers, 
Genreve

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