Forum Discussion
- Melisa_DFormer Staff
Hi MichaelFindlay,
Thanks for your post and welcome to the Community Forum ! Are you able to provide a screenshot of the error message you get so I can take a look into this for you.
- Melisa_DFormer Staff
Hi MichaelFindlay,
Thank you for the screenshot. If you're using a Mac with the an operating system 10.11.x or earlier this issue is caused by a certificate no longer being valid. You will need to update the Mac operating system to 10.12.x in order to log in and use your MYOB Business file. If you're not sure about updating the OS yourself we do recommend speaking to an IT professional.
*If you are also using AccountEdge do not update to Catalina (10.15) as it will affect your AccountEdge software
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