Forum Discussion
I'm really having difficulties getting support, I've done a support note, the chat says it's going to give a live person. paying for a broken product at the moment.
- Princess_R2 months agoMYOB Moderator
Hi suzie2021,
Sorry to hear about the difficulties you're experiencing with our support services. If you've already submitted a support ticket, could you please share the ticket number with us? This will help us follow up on your case more efficiently. Also, when you open the virtual assistant MOCA, try typing "get help from a support agent." This should provide you with a link to connect to a live chat agent.
Cheers,
Princess
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