Forum Discussion

MarkTaylor's avatar
MarkTaylor
4 years ago

App not allowing Employee to clock on

My client has been using Team for a couple of weeks with no problems.  Suddeenly one team member goes to clock on and all he gets on his screen is "Apply fo Leave"  it will not allow him to do anythi...
  • Melisa_D's avatar
    Melisa_D
    4 years ago

    Hi MarkTaylor, 

     

    Thank you for your post and welcome to the Community Forum ! Can I please confirm if the employee is still experiencing this ? If they are, can you see that the employee is listed in a location in the MYOB Admin portal ?

     

    Do let me know, so I can investigate further. 

Melisa_D's avatar
Melisa_D
Former Staff
4 years ago

Hi MarkTaylor, 

 

Thank you for your post and welcome to the Community Forum ! Can I please confirm if the employee is still experiencing this ? If they are, can you see that the employee is listed in a location in the MYOB Admin portal ?

 

Do let me know, so I can investigate further. 

  • MarkTaylor's avatar
    MarkTaylor
    4 years ago

    Hi Melissa

     

    It would appear whatever was causing the glitch has since cleared and the employee is now able to clock on and off.

     

    Thank you.

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