Forum Discussion

Diane62's avatar
Diane62
8 days ago

Employee in Teams not showing

Hello. I have just re-started an employee who has been employed on a casual basis. She initially had a fixed term contract. Her name etc is loaded ok in MYOB business. It is listed in MYOB teams but ...
  • Diane62's avatar
    Diane62
    9 hours ago

    Hi. I have set this employee up as a new employee, because there is a termination date for her previous contract. 

    She is active in MYOB Business as I have been able to pay her the last couple of weeks. She has one active file in Business & one inactive. She is still not showing up in Teams.

     

     

Diane62's avatar
Diane62

Hi. I have set this employee up as a new employee, because there is a termination date for her previous contract. 

She is active in MYOB Business as I have been able to pay her the last couple of weeks. She has one active file in Business & one inactive. She is still not showing up in Teams.

 

 

Doreen_P's avatar
Doreen_P
MYOB Moderator
7 hours ago

Hello there Diane62,

 

Since you've added the employee as a new employee and they are showing as active but still not appearing on MYOB Team, you can reach out to our support team directly via our virtual assistant MOCA or create a support case via MyAccount.

 

Best regards,

Doreen