Employee Onboarding
Hi A new employee completed their onboarding and I have since finalised the various components but I am unable to print the View Employee Details document. I am also unable to print the Super C...
Forum Discussion
Hi Vanessa_C
Thank you for your post. Are you still having this issue regarding the self onboarding employee documents? If so, we recommend to clear cache log out and log back in, if the issue still persist we advised you to have your employee be invited on the self onboarding form again and it should work.
Otherwise, if the issue still persist please feel free to post again and we'll be happy to assist.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Princess
Hi MYOB,
I've cleared the cache but this has not helped. Note that the issue is in AccountRight (I now realise I've posted in the wrong forum!).
Not keen on reinviting the employee.
Hi Vanessa_C
Thanks for raising this.
Could you please send me a private message, by hovering over my profile photo and choosing send message, with your MYOB serial number and the first name of the employee and I will ask my development team to have a look.
If you have more than 1 file associated to the serial number, please let me know which business it's for.
Thank you
Regards
Itai
Hi Vanessa_C
Thank you again for raising this issue. We've identified a bug which has caused this and will put a rememdy in place. This may take a week or so to resolve the issue.
Regards
Itai
