Forum Discussion
Hey Kin1,
To resolve the issue of not having permission to record super payments despite being a Pay Super Administrator, ensure that the email address you are using to create super payments matches the one registered in the MYOB system. Sometimes, using a different email address can cause permission errors. Next, clear your browser cache. Additionally, try logging into your MYOB account using an incognito or private browsing window. Lastly, try using the email address registered here in the MYOB Community Forum to create the super payment. If none of these steps resolve the issue, please reach out to our support team directly via our virtual assistant MOCA for further assistance.
Best regards,
Doreen
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.