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danielle21's avatar
21 days ago

No CONTACT

HI,

 

I lodged a Case #03363230 back on the 29th of September, to date I have had no contact from MYOB, I have replied to the email from MYOB, multiple times, with no responses.

 

Is this not a service that is provided anymore? Surely, it cannot take 3 weeks for a response.

Can someone please respond?

2 Replies

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    21 days ago

    Hi danielle21, 

     

    I’m sorry to hear you’ve been waiting so long for a response, especially after replying to MYOB several times.

     

    We’ve followed up on case 03363230 with the relevant team and asked them to review it. Thanks for your patience.

     

    Regards,
    Genreve

  • Hi Genreve,

     

    Its been another 5 days, I appreciate your response, however a response to my question would be appreciated. Is there another way I can receive this help? This system is not working. Thank you for your help.