Forum Discussion

Camilla_helpme's avatar
17 days ago

paying into wrong super account

Hi everyone,   I need some help please (also why isn't there a number to chat with someone at MYOB??). I work for myself and have just started as a company instead of a sole trader, so a lot of thi...
  • Princess_R's avatar
    17 days ago

    Hi Camilla_helpme,

     

    Welcome to the Community Forum!

     

    Seems like you have done everything correctly by listing Future Super as the only super fund in the payroll settings and ticking the "pay using Pay Super" box. The payments going to Super Choice are expected behavior, as it is part of the clearing process. 

     

    You don't need to worry as long as you have selected Future Super as your super fund and linked it to your card file. When you process superannuation payments through Pay Super, the payments initially go to SuperChoice, which is a clearing house used by MYOB. SuperChoice then disperses the funds to the respective superannuation funds registered for each employee, including Future Super. This process ensures that your super contributions are correctly allocated to the designated super funds.

     

    Cheers,

    Princess