Forum Discussion

Laura9's avatar
Laura9
Contributing User
2 years ago

Super paid through external clearing house - how to clear from dashboard

Hi There, I have processed my super payments through ATO clearing house. How do i mark this as paid so that stops appearing on my reporting and dashboard as outstanding
  • Leneth_A's avatar
    Leneth_A
    2 years ago

    Hi Laura9, 
     
    Thank you for getting back to us and for letting us know that you reversed the payment that appeared in the Pay Super window. 
     
    In this situation, it is all good. There's no need to worry about the initial super fund account that was created and is still ticked in the super fund's list. Simply review your payroll reports to ensure everything is in order.
     


    Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist. 
     
    Cheers,  
    Leneth

Laura9's avatar
Laura9
Contributing User

Hi Leneth_A ,

 

I reversed the payment that was appearing in the "Pay Super" window as i had already processed and completed the payment for that super amount using the small business clearing house.

 

Thanks,

Laura

Leneth_A's avatar
Leneth_A
Former Staff
2 years ago

Hi Laura9, 
 
Thank you for getting back to us and for letting us know that you reversed the payment that appeared in the Pay Super window. 
 
In this situation, it is all good. There's no need to worry about the initial super fund account that was created and is still ticked in the super fund's list. Simply review your payroll reports to ensure everything is in order.
 


Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist. 
 
Cheers,  
Leneth

  • Laura9's avatar
    Laura9
    Contributing User
    2 years ago

    Thank you!

    • Leneth_A's avatar
      Leneth_A
      Former Staff
      2 years ago

      Hi Laura9, 
       
      You're most welcome. Thank you as well for your patience and cooperation throughout the process. We are grateful that we have managed to resolve your concern and thank you for marking the post as an accepted solution. We will be closing the thread now. If you encounter any further issues, please feel free to start a post again and one of our moderators will attend to it. 
       

      Cheers,  
      Leneth

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