Super Payment
I have an employee set up for his super and the super amount is showing on his Pay Slip, but when I create a super payment he doesn't come up, the other emloyees are there but not him. Can anyone pl...
Forum Discussion
Hi Melisa,
Thank you for getting back to me. I went into Edit Superannuation Fund and tried to add Pay using PaySuper, but it is not accessible. It is grayed out. Should I delete the superfund and create it again. The employee has been with us for about 6 weeks, will it also delete his super which I owe him.
thank you.
Sharon
Hi Shazzy,
If the super fund is a standard fund that you've created, you should be able to edit this fund. Are you able to please attach a screenshot of it being greyed out ?
Hi Melisa
Thank you, please find Screen Shot attached.
Sharon
Hi Shazzy,
That is strange, can you please confirm if you're the administrator of the file or do you have only file user access ? Also, can you please confirm the last 4 digits of your serial number so I can take a look into this further with our teams.
Hi Melisa,
Just wondering if you have had time to look further into my problem with your team?
Thank you
Sharon
