3 months ago
Timesheet not recoding
I have a current employee that when she submits her timesheets in the MYOB Teams app the message comes up saying your time sheet has been submitted successfully then it disappears from the app. So in...
Hi Timesheet
It sounds like there's a hiccup with your employee's timesheets in the MYOB Team app. Normally, only approved timesheets should disappear after submission. Since this issue seems specific to one employee, troubleshooting might involve uninstalling the MYOB Team app, creating a new location, inviting the employee again, and reinstalling the app. This process can often resolve such quirks. You can also check this link for more information. If you need further assistance, just let us know!
Best regards,
Doreen
Hello Doreen,
Thank you for your reply. Yes I am aware the timesheets disappear once approved.
nave already done what you have mentioned.
What else could I please try? Thank you.