Forum Discussion

Chapman1's avatar
Chapman1
Contributing User
21 days ago

Update event should be a Pay event

I was going to lodge October PAYG with the ATO but have noticed the amounts don't balance.  It appears as though the first pay run for October has been reported as an Update Event $0.00 and not a Pa...
Chapman1's avatar
Chapman1
Contributing User

All three reports balance 1/7/24-4/11/24.

An Update Event was created on 31/10/24 but the ATO figure still doesn't match the report today.

 

Doreen_P's avatar
Doreen_P
MYOB Moderator
17 days ago

Hi there Chapman1,

 

Since the STP figures are still not matching the figures from ATO, it would be best to reach out to our support team directly via our virtual assistant MOCA or by submitting a support case via MyAccount.

 

Best regards,

Doreen

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