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JoGirl's avatar
JoGirl
Contributing User
2 years ago

Customer Reports - Error Generating "The dots don't join up right now" HELP!

ARGH! I seem unable to generate any customer specific reports e.g. Customer Invoice Report. Trying to generate for the YE 2023 - so not going back to when I first migrated from the "old" MYOB to th...
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  • JoGirl's avatar
    JoGirl
    2 years ago

    Back after taking offline with Earl...

     

    SOLUTION - 

     

    Please check for Adobe Acrobat Extension on Chrome and turn it off

    In the upper-right corner of the Chrome toolbar, click the Chrome menu icon (:) and then choose More Tools > Extensions.

    To turn off the Adobe Acrobat extension, click the toggle button.

     

    THANKS EARL!!!!!!!!!!!!!!!

     

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi JoGirl 

I'm happy to take a look at this for you. Can you please send me a private message with your account's Serial Number and the Email Address that you've been using to login?

Regards,
Earl

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