Forum Discussion
Hi rebeccaf,
When running reports in MYOB Business for the full year, you may sometimes encounter an error like this. You may resolve this by clearing the browser's cache and cookies. Or if possible, try accessing the report from different web browsers.
You can also attempt to run the Job Profit & Loss Report for a shorter time period to see if it loads successfully. This can sometimes help isolate or bypass issues with large datasets.
If the issue persists, since you've already attempted to contact our live chat support, you can try reaching out to our phone support here or submit a case via MyAccount. They can run a necessary script to resolve the issue.
Regards,
Sai
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.