Forum Discussion

Dannixu's avatar
Dannixu
9 months ago

Rollover error retained earnings figure incorrect

Hi there,

 

One of my clients 01/07/2020 balance sheet, the net asste amount doesn't equal the total equity.

 

How can I fix this issue.

  • Genreve_S's avatar
    Genreve_S
    9 months ago

    Hi Dannixu, 

     

    I appreciate your cooperation in resolving your concern through our private discussions. I'm pleased to know that we've managed to address your issue effectively.

     

    Should you need further assistance or encounter any other concerns, feel free to start a new thread. We're here to help.

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks,
    Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    9 months ago

    Hi Dannixu, 


    Thank you for joining our Community Forum and my apologies for the delay in response.

     

    Typically, when the net assets and total equity do not align in the balance sheet, it indicates that the file may need some fixing. Our repair team is equipped to handle this. I'll be reaching out to you privately to gather some details about your file to initiate the necessary scripts.

     

    While we work on this, please feel free to start a new thread if you need assistance with anything else.

     

    Thanks,
    Genreve

    • Dannixu's avatar
      Dannixu
      9 months ago

      Hi Genreve,

       

      Please check the following answers:

      • Serial number: xxxxxxxx1342
      • Full name and email address. Danni Xu, danni.xu@schinda.com.au
      • Company name. Tarneit Trading Pty Ltd
      • Company File ID. (if using AccountRight), using MYOB Essential

      Should you have any further enquiries, please do not hesitate to contact us.

       

      Best Regards

       

      Danni

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    9 months ago

    Hi Dannixu, 

     

    I appreciate your cooperation in resolving your concern through our private discussions. I'm pleased to know that we've managed to address your issue effectively.

     

    Should you need further assistance or encounter any other concerns, feel free to start a new thread. We're here to help.

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks,
    Genreve

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