Forum Discussion
Please log out of the file, clear browser cache and log in to the file again. This should make the option visible again. Let us know how you go on.
- cel_at_tsgaust2 years agoContributing User
Thanks, that now works.
- Celia_B2 years agoMYOB Staff
I am happy that this issue was already resolved.
Please feel free to post again. I'm happy to assist you.
Cheers,
Cel
- mpnile2 years agoExperienced Cover User
Hi
I'm having the same problem as the OP, but having tried both suggestions already posted, I've not been able to fix the problem.
And, with the new BAS report that submits to the ATO, that's not going to be useful unless I can get this fixed.
Any other ideas please?
Cheers
- NEG2 years agoContributing User
I have logged out, cleared browser cache, shut down my computer and I am still unable to select it.
What else can I do?
- Ki22 years agoContributing User
No after four hours on hold to MYOB yesterday and speaking with 3 different people, no one could fix the problem. Apparently they are looking into it and will ring me tomorrow at lunchtime so we will see if they have come up with a solution to their own programming issue! Very frustrating although only one of many issues with the new MYOB Business.
- davis_aj2 years agoExperienced User
Did MYOB reply to you because I'm still having the same problem today
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