Forum Discussion

Contributing User

2 years ago

Unable to select Monthly PAYG Withholding in GST Return Report

Hi I am trying to create the GST Return Report for the December Qtr but as we report PAYG Withholding on a monthly basis, I would like to select the option for Monthly PAYG Withholding, however t...

Komal_S
2 years ago
HI cel_at_tsgaust

Please log out of the file, clear browser cache and log in to the file again. This should make the option visible again. Let us know how you go on.

Komal_S

MYOB Staff

HI cel_at_tsgaust

Please log out of the file, clear browser cache and log in to the file again. This should make the option visible again. Let us know how you go on.

NEG

Contributing User

2 years ago

I have logged out, cleared browser cache, shut down my computer and I am still unable to select it.

What else can I do?

Ki2
Contributing User
2 years ago
No after four hours on hold to MYOB yesterday and speaking with 3 different people, no one could fix the problem. Apparently they are looking into it and will ring me tomorrow at lunchtime so we will see if they have come up with a solution to their own programming issue! Very frustrating although only one of many issues with the new MYOB Business.
- davis_aj
  Experienced User
  2 years ago
  Did MYOB reply to you because I'm still having the same problem today
  - Ki2
    Contributing User
    2 years ago
    No I have not had a resolution yet from MYOB unfortunately. I will post here straight away if I am lucky enough to get an answer.