Forum Discussion

WMGLNZ's avatar
WMGLNZ
Experienced User
11 months ago

A rounding issue has occurred on a line where the amount has been manually adjusted. Please delete the line, add a new line, and try again

Hi I have a single bank transaction (withdrawal) which I'm trying to allocate to multiple invoices (approx 35)/suppliers.  Have had no problem doing this prior to this transaction.  Any help possibl...
  • WMGLNZ's avatar
    WMGLNZ
    11 months ago

    Okay, I've managed to solve this 1 myself.   If anyone else needs the method this is it.....

     

    1. Purchases
    2. Create Supplier Payment
    3. Your Supplier Name from the bill
    4. Payment Date
    5. Tick off the invoices the payment is applied to
    6. Save
    7. Then go to the Banking Transactions screen
    8. Match your bank transaction to the 'payments' for that transactions
    9. Save

     

    And fingers crossed, you don't get that pesky, nonsense message, because for whatever reason it now matches.

Celia_B's avatar
Celia_B
MYOB Staff
11 months ago

Hi WMGLNZ,

 

Thank you for your post and welcome to the Community Forum. 

 

I am sorry to hear that the rounding values are giving you trouble. Could you try recording a payment to the supplier (under purchases)? You should be able to match the payment generated by this. As an alternative, you must update each of these transactions, save and refresh it, and then return to the window to check if you were able to match the invoices in that manner.

 

If the issue persists, kindly check your inbox. I have sent you a private message to ask for additional information so we can assist you further.  

 

Kind Regards, 

Cel


 

  • WMGLNZ's avatar
    WMGLNZ
    Experienced User
    11 months ago

    No, i seriously am not doing that.  Like I said, multiple invoices, multiple lines, multiple suppliers to be matched with a single bank transaction.  This hasn't been a problem previously, I have been matching the same single transaction with these multiples for months, without a problem.  They all match, there is a $0 balance.  This would take hours to edit each transaction for it to maybe work.  Others have had exactly the same issue and apparently there is a script to fix.

    • Celia_B's avatar
      Celia_B
      MYOB Staff
      11 months ago

      Hi WMGLNZ,

       

      Thank you for the details provided. I ran a script over your file. Kindly log out and then log back into your account and let us know if you still receive an error.  

       

      If you still need assistance, please feel free to post again. We are happy to help.

       

      If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

       

      Kind Regards, 

      Cel

       

      • WMGLNZ's avatar
        WMGLNZ
        Experienced User
        11 months ago

        Hi

        Thanks for getting back to me.  I've logged completely out, cleared the cache, restarted the pc and the problem still occurs.

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