Hi Rochelle6065
I would like to check back with you regarding your issue. Do you still need help? If yes, please feel free to send a reply here and I'm more than happy to assist further.
Cheers,
Princess
Hi Fabrication
Thank you for your post. There's two different ways to get this transactions either accessing it directly in the Purchases menu or Reporting menu. Kindly clear cache, try signing out and then signing in or try it in another browser. See my sample screenshots below:
If the issue persist, please send us a screenshot of the transactions and reports you are running via Private message to assist with this.
Please feel free to post again I'm happy to assist.
If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.
Cheers,
Princess
Hi! Just wondering if this has worked? I have the same problem and I cleared my cache; logged out and back in but the totals of my bills are way off.
Hi Rochelle6065
Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.
Could you send us the screenshots showing your bills and the supplier purchases report , so that we can take a look. Note that it should be on the same date.
Cheers,
Princess
Thanks Princess,
I've attached the screenshot of my bills and the supplier purchases report. It is a bit of an inconvenience that I have to run the report all the time to be able to see my real totals.
Hi Rochelle6065
Thank you for the screenshots.
I understand how important your time is. However it is not showing the total amount of bills from the 2nd screenshot. Does it has different totals with the supplier report? If yes, we need to check the transactions showing on the supplier report in Find transaction tab.
Cheers,
Princess
