Forum Discussion

MiaT's avatar
MiaT
Contributing User
2 years ago

BPAY biller code keeps changing

Hello  Why does the BPAY biller code change on every single online invoice sent to the customer? The customer complains they cannot pay simply as the BPAY biller code changes on every invoice, I un...
  • Celia_B's avatar
    Celia_B
    2 years ago

    Hi MiaT

     

    Thank you for getting back to us and providing an update on the issue. I can see how this situation affected you. I apologize for not responding to this post immediately. 

     

    And thank you for being so patient with me working through this. Since we have limited information about the issue, we have the right department that can help you with this. You can reach them by calling this number 1300 783 674 or you can email them at support@myobpayby.com 

     

    If you need more assistance, please feel free to post again. We are happy to assist you. 

     

    Thanks, 

    Cel