Forum Discussion
Conspirio
Experienced User
This did not work. I am using my mobile to take and upload pics and it has worked previously, I doubt file size is the issue. Clear caches didn't work, different browser and device, same issue.
Will not upload from mobile or laptop. Mobile using Samsung internet, laptop using chrome....
Genreve_S
11 days agoMYOB Moderator
Hi Conspirio,
It's interesting that Intray failed to upload the file on both the laptop and mobile. If the file in question isn't corrupted and is within the supported Intray formats, it might be best to create a support ticket from the My Account page.
Let us know if you need any more help.
Thanks,
Genreve