Hello KathK
Thank you for your post.
If you are getting the error message "Network request failed" when trying to link a document to a bill.
You will need to delete the bill, and then create a new bill using the InTray document by clicking the ellipsis (3 dots) button at the end of the document line and choose to Create bill.
If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.
Hi Chris
Yes I tried that, creating a manual bill then attaching a document to it, and it works. But it defeats the purpose of having a recurring bill already set up every month and then just linking a document to it.
Can this recurring bill be fixed and set up so that we can just link a document to it every month?
Hello KathK
The above-mentioned is the only workaround at this point in time for the error mentioned.
The cause of this is under investigation so that it can have a permanent resolution.
Any progress here? I have exactly the same problem. So frustrating that we can't use recurring bills if we want to link a document each time. Surely this is basic functionality?
Totally agree Caitlin. Unless linking of invoices is enabled or fixed, there is no point to using recurring bills. I will be deleting all my saved recurring invoices and recreating them manually by duplicating past bills. Agree very frustrating as I now have to go back and recreate past bills in order to attach the matching invoices.
