Susiepra
2 years agoContributing User
Can't view my invoices
From the dashboard, I try to vies Invoices from the Sales tab, but I just get an "OOPs something went wrong" message
Hi Komal
Thanks for your efforts to help me. I have checked the chart of accounts and there appear to be both receivables and payables linked accounts. I have attached the screenshots of those.
Regards
Susiepra
Hi Susiepra
These screenshots are from the chart of accounts screen. Can you go to Accounting>> Manage Linked Accounts>>Sales and check if the "Asset account for tracking receivables" has this trade debtors account selected?
My thanks Komal
Best regards
Susiepra
I hope you got my last post showing the linked account.
And... I have just tried the process again, and I can now see my invoices!. Thank you so much for your help, ans I hope I won't need to bother you again. Maybe a problem was just rectified?
Thank you
Susiepra