Hi,
We are receiving a bounce message for an email address we have used succesfully in the past. The email from bounce@apps.myob.com advises "Sorry, email delivery was unsuccessful".
After investigation, we believe this may be due to the email address being blacklisted by MYOB. How do we have this checked and hopefully rectified?
Thank you
Hi Christine21,
Thank you for reaching out to us and welcome to the Community Forum! I do apologize for the inconvenience it may have caused and we appreciate your effort for investigating in regard to this issue. I'll be more than happy to help you. May I have the email address that has an issue so we can further check.
Please let me know if you need further help.
Kind regards,
Sai
Hi Sai,
Thank you for your response. The email address is accounts@qanstruct.com.au..
Kind regards,
Christine
Hi Christine21,
Thank you for the information and for your patience. This email is not blacklisted. Please try to re-send and let me know if you are still experiencing the issue.
Please let me know if you need further help.
Kind regards,
Sai
