Forum Discussion

andanotherthing's avatar
andanotherthing
Experienced User
2 years ago

How do i view photos attached to invoices?

good afternoon,   I have sent the customer an invoice with photos attached. How, a month later do I see those photos I attached to the customer? thanks
  • Shella_A's avatar
    Shella_A
    2 years ago

    Hi andanotherthing,

     

    Thank you for your post. 

     

    For you to be able to view the photos attached on your customer invoices you need to put in your email at the Cc (carbon copy) tab before sending it to your customer so that you can receive it too. After you receive it, you will be able to see the photos attached to the invoice. You may check the sample screenshot below for reference.

     

     

    If you need further help, don't hesitate to start a new post and we'll be happy to assist.

     

    Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

     

    Cheers,
    Shella

Shella_A's avatar
Shella_A
MYOB Staff
2 years ago

Hi andanotherthing,

 

Thank you for your post. 

 

For you to be able to view the photos attached on your customer invoices you need to put in your email at the Cc (carbon copy) tab before sending it to your customer so that you can receive it too. After you receive it, you will be able to see the photos attached to the invoice. You may check the sample screenshot below for reference.

 

 

If you need further help, don't hesitate to start a new post and we'll be happy to assist.

 

Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

 

Cheers,
Shella

  • andanotherthing's avatar
    andanotherthing
    Experienced User
    2 years ago

    Not the best solution. 
    I've  sent many quotes and invoices with photos that I now cannot access. 

  • andanotherthing's avatar
    andanotherthing
    Experienced User
    2 years ago

    Thank you for quick response. 
    I really appreciate it 

    • Shella_A's avatar
      Shella_A
      MYOB Staff
      2 years ago

      Hi andanotherthing,

       

      Thanks for the post. 

       

      We are glad to know that you appreciate are quick response. Feel free to write a new post if you need further help. We will be happy to assist.

       

       

      Cheers,

      Shella

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.