Forum Discussion

Chris20's avatar
Chris20
Contributing User
2 years ago

Invoices not showing in invoice list

When I go to Sales > Invoices and choose All customers, Status: Open, and Period: This Financial Year, all it shows up is invoices that are not overdue.

 

Any overdue invoices are not showing like they always have. This only started within about the last 24 hours or so.

 

I want to be able to see all invoices that are not yet paid.

  • BrendanJ's avatar
    BrendanJ
    Contributing Cover User

    It has started doing this for me since they "fixed" the dashboard. It's really wearing thin how much they are stuffing this up and making it impossible to use. Maybe I need to send them an invoice as over the last few updates I can't even do my book work.,

    I want to move over to Xero but I can't even catch up on MYOB as its gotten worse.,

    • Chris20's avatar
      Chris20
      Contributing User

      Yeah, I've been having a lot of frustrations and errors with MYOB lately, I'm seriously considering switching to Xero as well.

       

      Some of the issues are it duplicating invoice numbers, just not being able to access anything like I'll just want to quickly do work but they throw up a message saying they're updating or somehting like that when I don't think they are, it's just their standard error message. Then they'll allocated a payment a receive in my bank account to a random invoice just because it has the same dollar value, it doesn't matter that it's a totally different customer.

      • BrendanJ's avatar
        BrendanJ
        Contributing Cover User

        Them allocating payments does my head in, I even have that turned off.

        I have a lot of invoices whithc are the same value and its auto allocating payments to account custmers but then leaving the invoice open on the one it needs to be paid to. IT causes a lot of wasted time. MYOB was so much better 12 months ago before they started running it into the ground.

  • Sharon1969's avatar
    Sharon1969
    Experienced Cover User

    Yes!!! This!!!!  I cannot find all my open invoices no matter what dates I put in the bloody thing!!  If I pick "all" invoices I don't get the open ones, if I pick overdue I only get them, if I pick open I don't get them all....  driving me insane!!!  Totally agree with your comment - STOP CHANGING THINGS, especially when you change things they dont work!!!!