Forum Discussion

Neil59's avatar
Neil59
2 years ago

MYOB Business - How to remove discount column on Invoice

The Services & Items invoice layout shows a discount column. You'd think if I typed zero in the discount column, it would simply not print the entire column, but no, it prints the column with zeros. ...
  • pippypip's avatar
    pippypip
    2 years ago

    I have sent a number of invoices to myself as test invoices and found that if the discount column is left at 0 the discount column is not vsible to the customer as it is omitted from the sent invoice. I am happy with this as it does give me to option to show a discount if I so choose.

     

Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi Neil59,

 

Thank you for your post.

 

First and foremost, we want to express our gratitude for your continued support and your patience regarding the feature you've raised. We understand how frustrating it can be when it doesn't allow you to customize the invoice template to your preferences, and we apologize for any inconvenience this has caused you.

 

We are committed to making our software better, and our developers are constantly working to improve the user experience. We'll surely brought this to the attention of the relevant team. We also encourage you to post to our MYOB Business/Essentials Idea Exchange regarding this feature for our developers' review and consideration.

 

We genuinely value you as our customers and appreciate the feedback you provide. This will give us a chance to improve our system and services. Your patience and understanding are greatly appreciated.

 

If you've got more suggestions or if there's anything else we can do to assist you, please don't hesitate to reach out. We're happy to help.

 

Cheers,

Princess

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