Forum Discussion

smileykylie1982's avatar
smileykylie1982
Trusted User
2 years ago

Only 5 of my 41 contacts appear on the contacts report

Hello,   Im trying to run a contacts report to be able to export my contacts to send my costomers emails.  According to the community forums there is no export function for contacts and the workar...
  • Celia_B's avatar
    Celia_B
    2 years ago

    Hi smileykylie1982 

     

    Thanks for your post. 

     

    When running the report you will need to click into Report options and select Accounts with zero balances. This updates the report to display all contacts. Regardless of their balance. Ticking "Zero Balance accounts" fixed the issue. 

     

    Let me know how you go about the issue. If you need further assistance with this. I'm happy to assist. 

     

    If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers, 

    Cel

     

Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi smileykylie1982 

 

Thanks for your post. 

 

When running the report you will need to click into Report options and select Accounts with zero balances. This updates the report to display all contacts. Regardless of their balance. Ticking "Zero Balance accounts" fixed the issue. 

 

Let me know how you go about the issue. If you need further assistance with this. I'm happy to assist. 

 

If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

 

Cheers, 

Cel

 

  • smileykylie1982's avatar
    smileykylie1982
    Trusted User
    2 years ago

    Thank you, that worked

     

    Cheers,

     

    Kylie.

    • Celia_B's avatar
      Celia_B
      MYOB Staff
      2 years ago

      Hi smileykylie1982 

       

      Thank you for your response. I am really glad to know that we are able to help you resolved this issue. If you have any other queries, please don't hesitate to start a new post and we'll be happy to assist you.

       

      Cheers, 

      Cel

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.