Forum Discussion

beondtheboxpict's avatar
beondtheboxpict
Contributing User
2 years ago

overdue invoices not showing when open invoices selected

Just adding my frustration to the list MYOB. When I select "open invoices" I was able to see open and overdue invoices which are obviously still open  BUT now open only shows invoices  open withing m...
Sean_DC's avatar
Sean_DC
Former Staff

Hi all,

 

Thank you for your posts. When you click the dropdown box it will show both Open and Overdue. Kindly try signing out and then signing in again. You can also try signing in to another browser.  

 

 

Please feel free to post again. I'm happy to assist further.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.

 

Sean_DC's avatar
Sean_DC
Former Staff
2 years ago

Hi all,

 

We appreciate your patience regarding this matter. Posting here again to let you know that the team was aware of this and that a fix was done last Monday. Open should show both Open and Overdue invoices. Overdue should be specific to Overdue invoices only. If you seem to have the same problem with the results showing, kindly log out of your account and log back in. You can also clear your browser cache or try a different browser. Here I am posting updated sample screenshots of what it should look like when choosing from either Open or Overdue.

 

OPEN

 

 

 

OVERDUE

 

 

 

Please feel free to post again. I'm happy to assist further.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.

 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.