Forum Discussion

beondtheboxpict's avatar
beondtheboxpict
Contributing User
2 years ago

overdue invoices now not showing in OPEN invoices

For goodness sake MYOB. Last week everything worked fine and I could see all of the invoices where people owed me money by using "open invoices " view option. Thats great. This Wednesday I could only...
  • Sean_DC's avatar
    Sean_DC
    2 years ago

    Hi coffeebeans1 

     

    At the moment, the Open option in the dropdown box once clicked will already show both Open and Overdue invoices. If you're still encountering the same problem, kindly log out and log back in again. I also recommend using another browser if the results are still the same. 
     

Fabrication's avatar
Fabrication
Experienced Cover User

Same complaint. It is ESSENTIAL (pun intended!) to see all open invoices in one hit, witout having to do one for Overdue and one for Open. This is a VERY bad mistake. I need to see all the invoices owing, not just some.

I do appreciate that I can isolate the overdues, but 'open'means ALL unpaid, and the very ones I need to chase up most are the ones that don't show.

 

Also, why on earth have you changed the dashboard that used to show all unpaid invoices, invoices for the current month (Month's sales), and overdue invoices  PLUS Total Bills (Purchases) and Month's Purchases all on the Dashboard. That was the one enhancement we found useful to see how we are going in one glance, and now it is gone

 

 

Sharon1969's avatar
Sharon1969
Experienced Cover User
2 years ago

Yes agree with this as well.  Now I've only got total GST - much preferred the snapshot that coincided with the BAS statement.  And have no idea how much I've charged out or purchased because that has also disappeared.  Why do they take the things that work the best and replace with **bleep**??  They ask for feedback but totally ignore it.....

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