Forum Discussion

SMBSafety's avatar
SMBSafety
Experienced Cover User
2 years ago

Purchase Order Error when Sending

Hi,   I created a Purchase Order today and then when I went to send the PO is came up with the following error message:   "Cannot read properties of undefined (reading 'tokenProperties'). Please ...
  • Sean_DC's avatar
    Sean_DC
    2 years ago

    Hi SMBSafety 

     

    Thank you for posting. 
     

    May I know when this error shows? I'm glad to investigate this further by retrieving the Chrome Console errors:

     

    To open the console can be opened using one of these methods

    • Select the Chrome menu (3 vertical dots) and choose More Tools >> Developer Tools
    • Right click on the Chrome window and choose Inspect
    • Using the shortcut keys Ctrl + Shift + I

    Once you've opened the console:

    1. Choose the Console tab to view the logs being produced.
    2. Right click and choose Clear Console
    3. Please repeat the action that causes the error in your file. Any errors within the logs will be recorded in red error text.
    4. You can save the log as a .TXT file and attach it to this thread or please attach a screenshot

       

    Please feel free to post again if you have clarifications.

     

     

Sean_DC's avatar
Sean_DC
Former Staff
2 years ago

Hi SMBSafety 

 

Thank you for posting. 
 

May I know when this error shows? I'm glad to investigate this further by retrieving the Chrome Console errors:

 

To open the console can be opened using one of these methods

  • Select the Chrome menu (3 vertical dots) and choose More Tools >> Developer Tools
  • Right click on the Chrome window and choose Inspect
  • Using the shortcut keys Ctrl + Shift + I

Once you've opened the console:

  1. Choose the Console tab to view the logs being produced.
  2. Right click and choose Clear Console
  3. Please repeat the action that causes the error in your file. Any errors within the logs will be recorded in red error text.
  4. You can save the log as a .TXT file and attach it to this thread or please attach a screenshot

     

Please feel free to post again if you have clarifications.

 

 

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