Forum Discussion

PB01's avatar
PB01
17 days ago

Secure Invoicing - Help pls.

I am now unable to send out Supplier invoices - MYOB is saying I need to upgrade to secure invoicing to email this invoice?  I completed the upgrade steps days ago - only because I had to - now await...
  • Earl_HD's avatar
    Earl_HD
    16 days ago

    Hi PB01,

    If you need assistance with setting up or switching off features in MYOB, you can reach out to MYOB Support by raising a case via My Account. 

    Regards,
    Earl

PB01's avatar
PB01

So understanding now that I can switch these features off once set up - I have emailed the above support address for an ETA on setup - but I have had no response.  Very frustrating that we comply with the cutoff date & our system is shut off at this time - yet MYOB cannot be sorted at their end to meet the same deadline & have our program up & running.  Is there a support phone number we can call? 

 

Earl_HD's avatar
Earl_HD
MYOB Moderator
16 days ago

Hi PB01,

If you need assistance with setting up or switching off features in MYOB, you can reach out to MYOB Support by raising a case via My Account. 

Regards,
Earl

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