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Luke_Rigg's avatar
Luke_Rigg
Experienced User
3 years ago

Supplier double charged

Hey Guys,   Heres what happened:   I paid for an item via EFT the other day of $184. I sent my employee to pick the item up a few days later (He had my credit card at the time). They charged him ...
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi Luke_Rigg 

     

    Thanks for your post. For the purchase of $239, record a Create bill transaction and in Bank transactions match the bank feed with that bill. 

     

    Then create two supplier returns, one for $184 and one for $55: Creating supplier returns

    Go to Purchases>>Supplier returns>>select Refund and record the refund: Processing supplier returns

     

    You can then match the refunds with the credits in Bank transactions.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff
3 years ago

Hi Luke_Rigg 

 

Thanks for your post. For the purchase of $239, record a Create bill transaction and in Bank transactions match the bank feed with that bill. 

 

Then create two supplier returns, one for $184 and one for $55: Creating supplier returns

Go to Purchases>>Supplier returns>>select Refund and record the refund: Processing supplier returns

 

You can then match the refunds with the credits in Bank transactions.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • Luke_Rigg's avatar
    Luke_Rigg
    Experienced User
    3 years ago

    Perfect, thankyou.

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