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Chubby13's avatar
Chubby13
Contributing User
2 years ago

Supplier invoices not showing in In Box

Supplier invoices not coming through to In Box.  I have checked with Supplier (Reece) and everything is Ok. This only started  in mid December 2022.   Chubby
  • Melisa_D's avatar
    Melisa_D
    2 years ago

    Hi Chubby13, 

     

    If the invoices are not being sent to your In Tray, I recommend unlinking the MYOB application in your linked applications window within your Reece account > saving this > going back into your Reece account and re-linking it. Does this work ? 

     

    Information on linking the application is available on our Help Article Automating Reece Invoices. 

Melisa_D's avatar
Melisa_D
Former Staff
2 years ago

Hi Chubby13, 

 

If the invoices are not being sent to your In Tray, I recommend unlinking the MYOB application in your linked applications window within your Reece account > saving this > going back into your Reece account and re-linking it. Does this work ? 

 

Information on linking the application is available on our Help Article Automating Reece Invoices. 

  • Chubby13's avatar
    Chubby13
    Contributing User
    2 years ago

    Your suggestion worked.  Thanks

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