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Generally, we don't get our figures from the window Sales> Invoices as this is not really an accurate representation of the sales values. The values that get calculated in this window only show the total for the batch of transactions that loaded up initially before we click "Load More" at the very bottom of the screen.
What we could do is run a different report with the values that we are looking for and compare it to the Profit and Loss report. A great report to do this with is the Customer sales report under sales reports and have it set up so that all customers should be included.
Please let me know how it goes and don't hesitate to reply on this thread if you need further assistance.
Best Regards
Genreve.
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