Forum Discussion

firstresponse's avatar
firstresponse
Trusted Cover User
11 months ago

Update Contact Details

Hello, I need to update contact details, however I keep getting the error message "One or more fields exceed the maximum character limit". I have had a play around and reduced  size of  the fields ho...
  • firstresponse's avatar
    firstresponse
    11 months ago

    Princess_R 

     

    Thank you. I seem to have amended the contacts now. It is really a big issue with MYOB.

     

    Cheers

firstresponse's avatar
firstresponse
Trusted Cover User

HI Princess,

 

Didnt' solve the issue.

Cant even change the email address.

Cheers

Princess_R's avatar
Princess_R
MYOB Moderator
11 months ago

Hi @firstresponse,

 

Thank you for your response.

 

Please make sure to go to each category: individual and company, then remove specific contact details (first name and last name) before re-entering the information. I've also tried to reset your file on our back end, kindly try to update your contact information again. If you're still encountering the issue, please feel free to let me know so I can assist further.

 

Cheers,

Princess

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