Forum Discussion

Roydonc's avatar
6 years ago

Bank Feed Exo - Debtors Transaction Posting as GL instead of DR

I have set up rules today for Debtor transactions and when the refresh tries to bost them, they are coming up as GL transactions and it is not picking up the DR account number.

 

Up until today, my other Debtor Transaction rules have worked fine.

 

Any idea how to fix this?

  • It turns out there was a blank rule. Once delted, verything worked as it should.

  • Will_H's avatar
    Will_H
    MYOB Moderator

    Hi Roydonc ,

     

    You'll need to contact your business partner for full support with bankfeed rules in Exo Business.

     

    The standard help articles on them are available here:

    Exo 2019 Help - Bank Feed Rules

     

    I'd recommend comparing your new rule to the existing rules to see what differences there are between them, but because Exo is so configurable your partner will need to be the one to provide any detailed help here.

  • It turns out there was a blank rule. Once delted, verything worked as it should.