Forum Discussion

suretek's avatar
suretek
Contributing User
5 years ago

MYOB EXO - Increasing Reference field associated with Stock Item Serial Numbers

We need to increase the length of the "Reference" field associated with Stock Serial Numbers. An increase of the field length directly on the backend database doesnt seem to increase its limit. The l...
EXO
field length
increase field length
MYOB EXO
stockitems
  • Will_H's avatar
    Will_H
    5 years ago
    Hi suretek  , as advised we cannot provide direct assistance. There are agreements in place between MYOB and our Accredited Partners and we simply do not have enough knowledge with regards to your site configuration or requirements.
Will_H's avatar
Will_H
MYOB Moderator
5 years ago

Hi suretek ,

 

Please contact your business partner to discuss options for configuration/database customization. 

 

They will know your exact processes and database structure, as well as how your system is configured.  Due to the depth of complexity of setup for ERP Solutions, we're not able to assist with general Exo Business enquiries directly on the forum.

  • suretek's avatar
    suretek
    Contributing User
    5 years ago

    Hi Will, 

     

    Thank you for your reply. We have already done so with no assistance provided. They said its not possible to change. Unfortunately we do not believe this is correct. 

     

    Is this something that is possible to do via the backend database or not or is it part of the MYOB EXO software itself?? 



    • Will_H's avatar
      Will_H
      MYOB Moderator
      5 years ago
      Hi suretek  , as advised we cannot provide direct assistance. There are agreements in place between MYOB and our Accredited Partners and we simply do not have enough knowledge with regards to your site configuration or requirements.

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