Whenever I try to delete the wrong inventory journal or tying to negative adjust items MYOB just freeze and message appear afterwards as "An application has timed out" and even I select the Retry button, the same thing happen.... How can i delete or adjust wrong inventory journal?
cml-72702968
Thank you for your reply. Already submitted a support request just now. Hoping support will contact me soon. Is there a faster way to sort out this issue?
Hi cml-72702968,
For immediate support, you can reach out to our live chat support through our virtual assistant MOCA to assist you in real time.
Regards,
Sai
Hi Sai,
Already contacted MOCA and also ask support already, unfortunately still not getting the problem fixed.
Regards,
cml-72702968
Hi cml-72702968,
This issue may require further assistance from our back-end team. I recommend reaching out to our support team and providing them with the diagnostic log. You can contact our support team for more help through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.
To get the diagnostic log, please follow these steps:
Regards,
Earl
