Forum Discussion

Acme_20_yr_cust's avatar
Acme_20_yr_cust
Experienced Cover User
5 months ago

Inventory count issues

I have the inventory however some items are not showing up on basic reports or in the product detail - just on the Items Register Report.  (I've read of similar issues - maybe as we have dated the purchases earlier in the year).  The stock is there and we cannot see it if we open the product detail or do an Analyse Inv report.  Help!

 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Acme_20_yr_cust ,

    I would like to check if you're still experiencing this issue. If so, please reply with the last four digits of your serial number and your company file ID so I can look into this for you. Thank you!

    Looking forward to your response.

    Regards,
    Earl

  • Acme_20_yr_cust's avatar
    Acme_20_yr_cust
    Experienced Cover User

    3230  - File ID 12

    I fixed that specific issue this morning - I think the issue is due to making a PO that was an expense (27/07/23) and then changing it to an item purchase.  I fixed it by changing the date momentarily to 2024, and then back again.  It worries me as to what other items may be affected if we have done this at other times..

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator

      Hi Acme_20_yr_cust ,

      My apologies for the late response. We're glad to know that you managed to fix the issue. Feel free to start a new post if you have further queries, and one of us will be happy to assist you.

       

      Regards,
      Earl