Forum Discussion

2 months ago

Inventory quantities error

I have errors appearing in my Inventory Quantities as shown in attachments. Could you please do a script run for me? Serieal No: 0060, company file ID: 1 Thanks

Earl_HD

MYOB Moderator

2 months ago

Hi May6,

We do have a script that we can arrange on the backend to fix this issue. My apologies, I can't seem to locate the serial number ending in 0060 that is registered to your account here on the Community Forum. I recommend reaching out to our support team for more help. The best ways to contact our support team are through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

Regards,
Earl

May6
2 months ago
Hi Earl,

Sincere apologies, I previously provided the incorrect serial number, the correct serial number ending should be 8061. Could you please do a script run on this serial number instead? The company file ID is 1.
- Princess_R
  MYOB Moderator
  2 months ago
  Hi May6,
  
  Thanks for sending the correct serial number! I've run a fixed script on your file, which should sort out the inventory value error. Just log out and log back in before you check your inventory items.
  
  Cheers,
  
  Princess
  - May6
    2 months ago
    Hi,
    I have checked the inventory on hand but still appearing the error. Please see the attachments.